This exists    "Hello, I just wanted to let you know that I was very happy with the advice you gave me about my silverfish problem." - Mary Ionesco, Manchester, England  The first step is admitting you have a problem.  "Bob, I have read your eBook and it told me that my bedroom was set up as an all inclusive resort haven for silverfish." - Fran Basileo, Florida  Step two is admitting you have an all-inclusive resort haven, whatever the fuck that is.   "Thank you for getting back to me so quickly with the helpful response.  I will start waging war against the silverfish tonight!" - Shirley C., Michigan   No, Shirley C., thank YOU.  Moving on...